Upgrade Your Sleep · NZ-wide delivery on beds & mattresses

Order support

Track My Order

Check the progress of your Betalife order using your order number and the email address you used at checkout.

Enter your details

Find your delivery

We use your order number and email address to find the tracking information linked to your order. See our Privacy Policy.

You can find this in your order confirmation email.

Use the email address entered when you placed the order.

Tracking details

Your delivery status

Enter your order details to see available tracking information.

Quick answers

Need help with tracking?

Need help finding your order?

Check the order number in your confirmation email and use the same email address entered at checkout. Our team can also help locate it using your name and checkout email.

Waiting for the first tracking update?

A tracking link may be sent before the courier collects the order, so the first update can take a little time to appear.

Expecting another carton?

Some orders travel in several cartons or with different carriers. Check each tracking reference, then contact us with the cartons received if one remains outstanding.

Still need help?

Send us your order number and tracking reference