Customer Support
Contact Us
Send our New Zealand customer service team the details below. We are available Monday to Friday, 9:00am–5:00pm.
Customer service hours
Our team is available from 9:00am to 5:00pm, New Zealand time.
Shop and get support online
Browse and order online, with our New Zealand customer service team available Monday–Friday.
Address delivery
Orders are delivered to the eligible address provided at checkout.
Useful before you contact us
These pages answer the most common order and product questions.
Product support
Is the item damaged, faulty or incomplete?
Keep the packaging and have your order number, product name and clear photos ready. Our team will explain the next steps, including any transport arrangements.